Privacy Policy
Updated May 01, 2024
Protecting your privacy
This Privacy Policy explains how 10 Minute Goodies ("we," "us," "our") collects, uses, shares, and protects information both in connection with 10 Minute Goodies online and offline services, systems, websites, and apps that refer or link to this Privacy Policy (our "Services"), and as explained below, including without limitation, the collection and processing of personalinformation. This Privacy Policy applies regardless of the way you interact with our Services or the type of device or other means you use to access our Services. 10 Minute Goodies reserves the right to change this Privacy Policy at any time by posting the updated Policy here along with the date on which the Policy was changed. This Privacy Policy is not a contract and does not create any contractual rights or obligations.Information we collect and how we collect it
When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you, including the categories and specific types of information described in this Privacy Policy.We collect and maintain personal information about you from many sources. For example, we collect personal information about you from:
- You, when you voluntarily provide us with information
- Your transactions with 10 Minute Goodies
- Other third-party sources, such as affiliate agents, affiliate programs, advertising companies which we work with and advertise on our website.
The personal information we collect about you through these various sources may include, but is not limited to:
- General information about you, including name, title, gender, date of birth, driver's license number, passport number, nationality, country of residence.
- Contact information, including addresses and telephone numbers, email addresses, fax numbers, pager numbers, and social media handles
- Payment information, including credit or debit card number(s), associated billing address(es), and expiration date(s)
- Technical information, including browser type, IP address, type of operating system, geolocation, the name of your internet service provider, mobile advertising identifiers, and pages visited on our Services (as further described in the section titled "Automatically collected information (including cookies and geolocation)")
- The content of correspondence you send to us, including information provided via survey, focus group or other marketing research efforts, the content of emails or online customer service requests you send to us, the content of chat, text message, social media, or other communications with us, and our responses to you
Minors
10 Minute Goodies does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. If you are a parent or guardian of a child who has provided personal information without your knowledge and consent, you may request we remove this child’s information by emailing privacy@10minutegoodies.com.Email privacy@10minutegoodies.com
Automatically collected information (including cookies and geolocation)
When you use our Services, we may receive technical information such as your browser type, the type of operating system you use, your geolocation, the name of your internet service provider, mobile advertising identifiers, and pages visited on our Services. 10 Minute Goodies gets this information by using technologies, including cookies, web beacons, and mobile device geolocation to provide and improve our Services and advertising, including across browsers and devices (also known as cross-device linking). We also use this information to verify that visitors meet the criteria required to process their requests and for reporting activity on our Services. For example, we may want to know how long the average user spends on our Services or which pages or features get the most attention. This technical information may be combined with information that is personally identifiable in order to personalize our Services and advertising to your interests, including across browsers and devices. For example, if you spend time reviewing a specific service we offer, like our “Mentoring Program”, but do not register to get more details, we may use this information to show you targeted advertising about our mentoring program on our Services or on third-party websites. Some of this information may be shared with third parties, as described in the section titled "Information collected by third parties on our Services".Additionally, and with your specific consent where required by law, 10 Minute Goodies may combine the information we receive from you with information collected from other sources. This information may be used to provide offers and / or services specifically tailored to your interests in accordance with applicable laws.
Cookies and online advertising
When you use our Services, we and third parties on our Services may automatically receive information using tracking technologies such as cookies, web beacons, pixel tags, and similar technologies (collectively, "Cookies"). This information includes your browser type, IP address, type of operating system you use, the name of your internet service provider, mobile advertising identifiers, and pages visited on our Services.We use Cookies for a variety of reasons, including to provide and improve our Services and advertising and to show you advertising that is relevant to you, including across browsers and devices (also known as cross-device linking). Some Cookies are necessary to keep our Services secure. Others make sure you get a high-quality experience and receive relevant advertising.
Some of our Services include social network or other third-party plug-ins (such as Facebook’s "Like" button) that enable you to log in to certain Services, to comment on content available on our Services, and to share things you find on our Services with your social network. The providers of these plug-ins may be able to collect information about you even if you do not click on or otherwise interact with the plug-in or widget and regardless of whether you have an account or other relationship with these social networks and third parties. If you use social network tools or visit social networking sites, you should read their privacy disclosures to learn what information they collect, use, and share.
What is a cookie?
A cookie is a small text file (often including a unique identifier), that is sent to a user’s browser from a website’s computers and stored on a user’s computer’s hard drive, tablet, or mobile device. The cookie stores a small amount of data on your device about your visit to the Services. Some Cookies are “session cookies,” which expire at the end of the browser session and can capture your activities during the browser session. Other Cookies are "persistent cookies" which remain on your device for the period specified in the Cookie and are able to capture your settings or activities on multiple websites.Cookies allow websites to recognize your browser or device during your use of our Services and some Cookies also allow us to track your behavior when you use the services (e.g., websites or apps) of other entities.
Managing cookies
What Cookies do we use?
1. Essential Cookies:
These Cookies enable you to use our Services. These Cookies are essential to enable you to browse our Services and use certain features you have specifically requested. Disabling them may prevent you from using certain parts of the Services. For example, without these Cookies, services such as shopping activity and paying activity cannot be provided. These types of Cookies allow us to:- record that you are logged into your account
- record when you give consent to our use of Cookies, when applicable
- provide products and service to you and manage transactions, including enabling the Services you use to remember the items that you add to your shopping cart or the information you provided in forms
- display the product reviews that you submit to us
- provide the necessary security the Services require, for example, to monitor traffic flow and visits in order to let us know of potential security threats (e.g., in case of unusually high or rapid traffic).
2. Preference Cookies:
These Cookies store information such as your preferred country and language selection, 10 Minute Goodies login data and website preferences. Without these Cookies, our Services may not be able to remember certain choices you've previously made (such as a saved country / language preference) or personalize your browsing experience by providing you with relevant information (such as saved recipes). These Cookies can recognize your device and offer you a more personal experience so that you do not have to provide the same information more than once. We also use these Cookies to enable you to comment on a discussion in a forum or provide enhanced services such as enabling you to view a video on our website. Disabling these Cookies means that you will be asked to reenter this information every time you use our Services.3. Performance Cookies:
These Cookies collect information about how you use our Services such as which pages you visit regularly. They allow us to understand:- which device and/or website you come from
- which of our Services and their functions you use most often so that we can use this information to improve their functionality
- your preferences to ensure that more relevant content (including advertising content) is delivered to you
- page load and site response times
- if you get error messages.
4. Content / advertising Cookies:
These cookies gather information about your use of our Services so we may improve your experience and provide you with more relevant content and advertising. They are also used to gather feedback on customer satisfaction through surveys. They remember that you've visited our Services and help us understand usage of our Services and tailor advertisements to you. These Cookies are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of advertising campaigns. Some of these Cookies are from third parties that collect information about users of our Services (as described in the section titled "Online behavioral advertising / interest-based advertising") in order to provide advertising (on our Services and elsewhere) based on users’ online activities (so-called "interest-based advertising") on our Services and elsewhere online.How to manage Cookies
If you do not wish to receive Cookies, you may set your browser to reject Cookies or to alert you when a Cookie is placed on your device. You may also delete Cookies as soon as you leave the Services. Although you are not required to accept Cookies when you visit our Services, if you set your browser to reject Cookies, you may not be able to use some or all of the features and functionalities of the Services.For example, the Help portion of the toolbar on most web browsers will tell you how to prevent your browser from accepting new Cookies, how to have the browser notify you when new Cookies are dropped, and how to entirely disable Cookies. With regard to some of the popular browsers you can find more information for:We may use Adobe Analytics or Google Analytics, or any other in-house or 3rd party analytics service to aggregate and analyze data about your use of our Services.Where required by law, we will present you with a Cookie banner the first time you visit our Services that explains what type of Cookies we use and which asks for your consent for some of the Cookies we use.
Information collected by third parties on our Services
Some of the content, advertising, and functionality on our Services may be provided by third parties, including third parties that are not affiliated with us. As noted above, these third parties may collect or receive technical information about your use of our Services, including through the use of Cookies, and this information may be collected over time and combined with information collected on different websites and online services. Also, some third parties collect information about users of our Services in order to provide interest-based advertising (on our Services and elsewhere, including across browsers and devices, also known as cross-device linking).For example, we may use third parties to collect, and share with us, usage information about how you interact with our Services, including personal information that you provide, website or app visits and interactions, and user inputs such as mouse clicks or keystrokes.
How your information will be used
Our Services
We use personal information to complete transactions and fulfill requests for our products and services. For example, we require you to provide personal information when you wish to recieve information or make a purchase of a service or a product that we offer, such as cooking lessons, technical assistance with your cooking blog and so on. We may also use personal information to verify your identity, including for security purposes. We may also use personal information in order to offer you additional services, products, promotions, and any other marketing offers related to our website and / or services that we offer - Including, but not limited to services and products that are not directly related to our website. As for the marketing offers, you can choose to opt out any time you want to. See the "Opting out of marketing communications" later on in this page.Administrative, marketing, analytical purposes
In addition to processing, confirming and fulfilling the services or products you request, 10 Minute Goodies may use personal information for administrative, analytical, and marketing purposes such as employee training, information systems management, accounting, billing and audits, credit card processing and verification, customer-relations correspondence, and/or operation of our programs and services. 10 Minute Goodies also uses personal information to identify, develop and market products and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes. More specifically, we may use your personal information for the following purposes:- Business purposes and communication: To provide services or information you requested, to communicate with you for business or customer service reasons (such as sending messages related to one of our services or products), or for other such reasons such as changes to our policies or in response to your inquiry
- Financials transaction management: To facilitate payment for services or provide refunds
- Legal and regulatory obligations: To comply with legal, regulatory, or fiscal obligations, or in connection with litigation or an internal investigation or audit
- Tailored web experience: To personalize your advertising experience when visiting our sites, and to manage details about your accounts, including when security updates are available, or when an action is required to keep the account active
- Improve our operations and services: To improve our operations and services we offer in the cooking and food niche and all related sectors.
- Marketing and analytics: To perform data analyses and other processing for marketing purposes, including to offer you specific services, applications, events, sweepstakes and special campaigns
- Site maintenance: To improve content, functionality, and usability of our sites and to offer opportunities to participate in surveys and provide feedback to us
- Security management: To secure 10 Minute Goodies’ assets and information, and to test and evaluate the effectiveness of 10 Minute Goodies’ security
- Third party requests: To respond to and comply with outside requests initiated by you, as well as in response to legal requests
- Audit and controls: To evaluate internal and external controls and audits for compliance
Data security and integrity
We take reasonable measures to protect the personal information you provide to us.10 Minute Goodies uses reasonable technical, administrative, and physical measures to protect your personal information from loss, interference, misuse, unauthorized access, disclosure, alteration or destruction, both during transmission and once we receive it. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete and current. When your personal information is shared, 10 Minute Goodies will take a reasonable approach to prevent the unauthorized use of personal information.
Please note, however, that while 10 Minute Goodies attempts to safeguard your personal information, no method of transmitting or storing electronic information is ever completely secure, and thus we make no warranty, express, implied, or otherwise, that your information will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy.
Here are some things you can do to keep your information secure.
Keep your access code confidential:
When you register for a service offered by us, you might get an email with any identification details such as a an access code or a password. You should keep that password / access details confidential, as giving it to others may allow them to access your personal account through our systems.
Keep your 10 Minute Goodies account number and login information confidential:
To make sure your access to our Services is secure, you should not share your log in details with anyone else. You should always log out of the Services after each use if others have access to your computer or device, especially if you are using a publicly accessible computer such as at a library or internet café.
Data retention policy
Your personal information will be retained only for so long as reasonably necessary for the purposes set out above and consistent with our retention policies, considering criteria such as applicable rules on statute of limitations, legal requirements and the duration of your use of our website and receipt of our Services. In general, this retention will be at least for the duration of your customer relationship with us and a longer period as necessary for legal defense purposes or as required by tax, aviation, and other applicable laws and regulations.To the extent it is required to do so by law, 10 Minute Goodies will permanently destroy any identifiers in our possession once the initial purpose for collecting or obtaining them has been satisfied, or within three years of your last interaction with 10 Minute Goodies, whichever comes first. This applies to any identifiers or information received by 10 Minute Goodies from any source, even if that source does not refer or link to this Privacy Policy.
With whom your information will be shared
General
We may disclose or share information about you to provide the products and services you have requested or for administrative, analytical, and marketing purposes, including to:- third parties to distribute promotions, sweepstakes, marketing surveys and messages, focus groups, interviews and other opportunities offered by 10 Minute Goodies
- third parties who have arranged for discounts for our services and products
- 10 Minute Goodies group companies and affiliate agents or any other 3rd party service providers working with us
- Food and Cooking industry related businesses, which aims for the same audience as we do.
- Other service providers, in any industry, who wish to advertise on our website.
- third parties such as government and law enforcement agencies when required by law (as further described in the section titled "Legal requirements")
- third-party vendors that assist 10 Minute Goodies with respect to providing our Services and managing our mentoring program enrollments and other services we offer
- another entity in the event of a bankruptcy, or as part of the due diligence or business integration process, in the event we undergo a business transition involving another company, such as a merger, corporate reorganization, acquisition, or lease or sale of all or a portion of our assets
Email privacy@10minutegoodies.com
Legal requirements
If we are asked, by the government or the authorities of any country, or by court decision, to supply any information, including personal information about our clients, we would be required to do so and comply with the law. Access to personal information you disclose to us and data that we have about you will be given to the authorities. 10 Minute Goodies does not have control or knowledge of the storage and use of that data after it has been delivered to the respective government entity. Further, to the extent required by law, we may disclose personal information to government or law enforcement agencies, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information to law firms and courts, as permitted by law, to enforce or apply a contract with you or protect the rights or property of 10 Minute Goodies, our customers, our employees, our Services, or its users, including, without limitations of sharing personal data with the authorities for any purpose.Links to other sites
We'd also like to remind you that we provide additional links to resources we think you'll find useful. These links will lead you to sites that are not affiliated with 10 Minute Goodies and may operate under different privacy practices. Our visitors are responsible for reviewing the privacy policies for such other websites, as we have no control over information that is submitted to these companies.Opting out of marketing communications and sharing your information with third parties
We provide you with options to stop receiving marketing messages from us. Regardless of your opt-out preferences, we reserve the right to send you certain communications and share your information with third parties for administrative, transactional, and analytical purposes.If you’re a 10 Minute Goodies member and you want to opt out of receiving marketing emails, log in to your 10 Minute Goodies profile and update your preferences, or contact 10 Minute Goodies Customer Service and ask to opt-out of marketing emails. Please note, you’ll continue to receive 10 Minute Goodies program updates and email products for which you’ve subscribed, until you chose to opt-out of it. Also, and due to technical matters, it would take several days for our systems to fully sync before you stop receiving emails from us. If, for some reason, you still get emails from us after 1 week from opting out, please reach out to our customer service so we could check if there is a problem, and of course, remove you from our mailing lists.
If you want to opt out of receiving forms of communication from 10 Minute Goodies other than marketing emails, please email privacy@10minutegoodies.com with your request.
Email privacy@10minutegoodies.com
If you’re not an 10 Minute Goodies program member and you want to opt out of marketing emails, you can click the opt-out or unsubscribe link in the marketing email you receive to manage your marketing preferences. You can also send an email from the email address you wish to unsubscribe with the word “unsubscribe” in the subject line to privacy@10minutegoodies.com. When you do this, we will unsubscribe all users with the same email address, even if they are registered 10 Minute Goodies members.
If you want to opt out of receiving forms of communication from 10 Minute Goodies other than marketing emails, please email privacy@10minutegoodies.com with your request.
Email privacy@10minutegoodies.com
If you want 10 Minute Goodies to stop sharing your personal information with third parties for those parties' direct marketing purposes, please opt out of third-party data sharing by sending us an email with the specific request to opt out of third-party data sharing.
Email privacy@10minutegoodies.com
When you use our Services, you may receive Cookies from us and the third parties that collect information on our Services. Please see the “Cookies and online advertising” section above for additional details.
Other companies or programs of 10 Minute Goodies partners may require different steps to change your preferences for participation. Please consult the privacy policies of the relevant companies or programs for further information.